At Victoria Marketing, we stand behind the craftsmanship and durability of our bookends. This Warranty Policy outlines the terms and conditions under which warranties are provided for items purchased directly through our official website.

1. Warranty Coverage
We offer a 1-year limited warranty on most of our bookend products, unless otherwise specified on the product page. This warranty covers:

Manufacturing defects

Structural faults or material issues under normal, intended use

Please refer to individual product listings for any variations or product-specific warranty coverage.

2. Warranty Period
The warranty period begins on the original date of purchase and remains valid for 12 months from that date.

3. How to File a Warranty Claim
If you believe your product qualifies for warranty service, please follow these steps:

Contact Us: Email us at support@victoriamarketing.site

Provide Information: Include your order number, product name, a detailed description of the issue, and clear photos or videos (if applicable)

Authorization: If your claim is approved, we will provide instructions for return, replacement, or repair

4. Warranty Exclusions
This warranty does not cover:

Damage caused by misuse, accidents, or improper handling

Normal wear and tear from regular use

Cosmetic imperfections that do not affect product functionality

Unauthorized modifications or repairs

Products purchased from unauthorized resellers or third-party platforms

5. Limitation of Liability
Victoria Marketing’s liability is limited solely to the repair or replacement of the defective product. We are not responsible for any indirect, incidental, or consequential damages resulting from use or misuse of our products.

6. Additional Notes

Return shipping costs for warranty claims are the responsibility of the customer unless the item was defective upon delivery

Replacement items are subject to availability

Warranty claims are typically reviewed and resolved within 5–10 business days of receiving the item

7. Contact Information
If you have any questions regarding our warranty policy or need assistance, please contact us:

Victoria Marketing – Online Store for Bookends
Address: 118 Grayceland Dr, Lemont Frnc, PA 15456
Email: support@victoriamarketing.site

Phone: +1 717 943 9134